Yes, if the product is in its original condition and still in the packaging, we can accept a return. In the unlikely event that the product is faulty, we are happy to accept a return. Please call or email us first, then send the item accompanied by the delivery note to us at:
We are a UK retailer. We deliver essential oils across the UK and overseas. Goods are sent by recorded delivery and should be received within 2-3 days. Durations for overseas delivery vary, please contact us for confirmation of when you can expect to receive your purchase.
Essential oils are made from natural ingredients so keep them in a cool, dry place, in the original bottle and use within 12 months of opening. Always store essential oils securely so they cannot be reached by children or pets.
To extract essential oils from citrus fruits, the peel of the fruit must be cold-pressed using a hydraulic press. The heavy weight of the hydraulic press squeezes the citrus oil from the pores of the fruit peel.
Essential oils come from the flowers, stems, roots, leaves or bark of a plant. The vast majority of essential oils are extracted through steam distillation. During steam distillation, the plant will be gently simmered to extract the essential oil via the steam emitted.
Some plants, such as vanilla, include parts that are so fragile, the usual methods of extraction can’t be used. Instead, the flower, leaf or bark must be covered in another substance, such as jojoba oil, to extract the oil from the plant.
We sell pure essential oils. These are true, high-quality natural essential oils free from any synthetic ingredients or fragrances and undiluted.
DPD is the UKs most reliable next day delivery service. London Aromatics is now using DPD for all parcel deliveries. Individual essential oils are still being sent by first class post.
We are still working as normal. Customer orders are still being being dispatched as normal.
We deliver worldwide
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